Rights and Responsibilities

What are my rights at Klinic?

You have the right to be treated with respect. We will:

  • Listen to you
  • Ask how we can help
  • Protect your privacy
  • Be clear with our limits
  • Offer you choices where we can
  • Offer you the best care we know how
  • Klinic is a teaching site. There will be times when we will offer you the option of having a student present during your appointment (it is your choice whether you would like a student present or not)

We ask that you help us maintain a safe and respectful environment by:

  • Treating us and others with respect
  • Valuing the safety and well being of others
  • No abusive language
  • No physical threats
  • No alcohol or drug use in the building or on the property
  • Respecting the privacy of others
  • Don’t share health information
  • Respecting time on the public phone, in the washroom or on the computer
  • Following the directions of staff members when necessary