Crisis Program Volunteer
As a Crisis Program Volunteer, you’ll take calls on Klinic’s 24-hour crisis and support lines. You’ll listen, assess, and support the diverse needs of our callers, and connect them with resources as needed.
Requirements
- Must be 18+ years old.
- Not currently in counselling with Klinic.
- Open to learning and self-reflection.
- Work with tough emotions and offer empathy.
- Criminal Record Check (within 6 months) with Vulnerable Sector Search.
- Child Abuse and Adult Abuse Registry Checks (can be done through Klinic for free).
- Must commit to 200 hours of volunteer time (including training shifts).
- Weekly 4-hour shifts.
Quick role highlights
- Support people in emotional crisis by phone.
- Volunteer on site at Klinic.
- Grow your skills in mental health, empathy, and trauma-informed care.
Training details
Training is 14 weeks in the classroom and 12 weeks of hands-on experience. You’ll learn about:
- Counselling skills and risk assessment.
- Suicide, sexual violence, and trauma.
- Mental health, oppression, and feminism.
- Self-care, empathy, and boundaries.
Training is free. In exchange, volunteers complete 200 hours of service.
Questions?
We’re happy to help. Reach out to us by:
Email: volunteerintake@klinic.mb.ca.
Phone: 204-784-4006.
Ready to apply?
Thanks for your interest in the Crisis Volunteer Program!
Right now, we’ve paused our waitlist to catch up with current applicants. We’ll post updates here when we’re ready to accept new applications again.
Volunteer training dates
May 26 to August 27
Tuesdays and Thursdays
9:30am to 1 p.m.
September 9, 2026 to January 4, 2027
Mondays and Wednesday
6 p.m. to 9:30 p.m.
November 3, 2026 to February 18, 2027
Tuesdays and Thursdays
6 p.m. to 9:30 p.m.