Volunteering in the Crisis Program

Volunteer counsellors in the Crisis Program provide telephone crisis counselling on our 24-hour Crisis Line and Manitoba Suicide Prevention and Support Line. They support our callers through dark times and help them feel connected when they are feeling alone.

Crisis Program Volunteer Requirements

Every Crisis Program volunteer needs to attend our 3-month Crisis Volunteer Training group before starting their work on our phone lines. Once applicants finish their training and move into their volunteer role, we ask for a commitment of fulfilling one 4-hour shift per week for one year. Shifts are available every day of the week from 8am-noon, noon-4pm, 4pm-8pm, and 8pm-midnight; however, some shifts may not have space for new people. We ask that volunteers are available to attend the same shift regularly each week.

Becoming a Crisis Program volunteer

The first step to becoming a volunteer in the Crisis Program is to fill out an application form to attend our 3-month Crisis Volunteer Training, (using the link below). This training is emotional and intense. Trainees are given opportunities to develop their skills as counsellors through readings, discussions, videos, role-playing, and other experiential activities. Our training explores topics including suicide, sexual assault, family violence, trauma, mental health, diversity, and systematic oppression; and does so from a pro-choice, trauma-informed, LGBT2SQ+ positive, feminist perspective that focuses on empathy, safety, and choice. Trainees are encouraged to reflect on their own history and values, and are supported to grow skills that promote their own sustainability and hopefulness.

Opportunities to attend training are offered in the order that applications are received. Dates for upcoming training groups can be found below. When an opportunity become available for you, you will be contacted by email at the address provided on your application form. If you are available to attend the training  group and are still interested, you will be invited to attend a 90 minute interview.

Once accepted into a training group, you are expected to attend all training sessions. Each applicant needs to provide a Criminal Record Check obtained within the past 12-months from the Winnipeg Police (for applicants living in Winnipeg), as well as apply for a Child Abuse Registry Check and an Adult Abuse Registry Check, (both of which can be done through Klinic, free of charge). Volunteers must be at least 18-years of age, and cannot be currently accessing ongoing counselling through any Klinic programs.

If you have any questions about becoming a volunteer at Klinic, please email Volunteer Intake or call (204) 784-4006.

Upcoming Training Dates

  • To be confirmed