Thank you for your interest in volunteering at Klinic. Our volunteer training waitlist is temporarily closed due to the high demand of people who would like to participate in our programs. We will re-open our waitlist as space becomes available.

Volunteers participate as counsellors in Klinic’s Crisis Line program, Sexual Assault Crisis Program (SACP), and Community Drop-In Counselling program. Volunteers make a valuable contribution to each of these programs, and we could not operate these services the way we currently do without volunteers.

Volunteers also bring diversity and charm to the Klinic community.

Klinic volunteers come from all walks of life – you don’t need to have any special training or experience to join our team. The one quality that is required is the ability to empathize with diverse crisis situations people may be facing.

The most essential traits that we look for are the ability to empathize and be non-judgmental, and the ability to calm your own fears and worries and take care of yourself while you are supporting others.

Volunteering at Klinic can help you:

  • Make a valuable contribution to your community
  • Develop and improve your counselling skills
  • Raise your social awareness
  • Gain career-related experience.

If you have any questions about becoming a volunteer at Klinic in Winnipeg, please contact Volunteer Intake at (204) 784-4006. For opportunities in Brandon, please call (204) 571-4182.

Crisis Program – Winnipeg and Brandon

Volunteer counsellors in the Crisis Program provide telephone crisis counselling primarily on the 24-hour Crisis Line and the Manitoba Suicide Line. Volunteers in this program are asked to commit to fulfilling one 4-hour shift per week for one year, starting once they have completed the training.

Volunteer Requirements:

In Winnipeg, shifts are available every day of the week from 8am-noon, noon-4pm, 4pm-8pm, and 8pm-midnight; however, many shifts will not have space for new people.

In Brandon, shifts are available Monday to Friday, from 10am-2pm, 2pm-6pm, and 5pm-9pm.

Sexual Assault Crisis Program (SACP) – Winnipeg only

SACP volunteer counsellors provide telephone, in-person and follow-up crisis counselling. They offer support and advocacy with medical and legal issues to people who have experienced a sexual assault. This could include support and advocacy with the police, at the hospital or court, or any other appointments related to the sexual assault.

Volunteer Requirements:

Volunteers are required to complete the crisis intervention training as well as an additional 16-hours of specialized training around sexual assault issues. This program requires a 6-month commitment consisting of one 4-hour telephone shift per week, 2 overnight on-call shifts per month and attendance to one 2-hour small group supervision session each month. Volunteers can also take vacation time after their first three months on the lines.

How to get involved in the Crisis Program or Sexual Assault Crisis Program (SACP):

If you are interested in becoming a volunteer in the Crisis Program or Sexual Assault Crisis Program, you must first attend our 3-month training program. This training program is approximately 80 hours and covers topics including crisis intervention, counselling skills, sexual and gender diversity, feminism, oppression and discrimination, suicide, mental health, sexual assault, and family violence. The training is experiential and intense, and requires an ongoing openness and willingness from trainees to reflect on their attitudes and values.

Unfortunately, due to the very high demand to participate in these programs, our waitlist is currently closed. We will re-open our waitlist as space becomes available.

If you are interested in attending this training, please add your name to our waitlist when it re-opens. Once your name has moved to the top of this list, you will be contacted to discuss participating in the next available training. If you are available and still interested, you will be invited to attend a 1-hour interview. The intention of this interview is to ensure that the volunteer opportunity can potentially meet both your needs and the needs of our programs. Once accepted into training, it is an expectation that volunteers attend all sessions. If you are not available to attend the entire training, it’s recommended that you consider waiting for an opportunity that fits your schedule. The volunteer training is provided free of charge. However, people who accept a spot in the training but do not fulfill the volunteer commitment may be invoiced $400 for the training.

Volunteers also need to provide a criminal record check from the past 12-months before beginning their volunteer position. They also need to apply for a Child Abuse Registry Check and a Vulnerable Adult Abuse Registry Check; both of which can be done through Klinic. Volunteers must be at least 18-years of age, and cannot be currently accessing ongoing counselling through any Klinic programs.

Upcoming training dates:


  • January 4, 2016 – April 6, 2016
    Monday and Wednesday evenings – 6:00 p.m. to 9:30 p.m.
  • April 5, 2016 – June 30, 2016
    Tuesday and Thursday evenings – 6:00 p.m. to 9:30 p.m.
  • August 3, 2016 – November 9, 2016
    Monday and Wednesday evenings – 6:00 p.m. to 9:30 p.m.
  • September 6, 2016 – December 1, 2016
    Tuesday and Thursday evenings – 6:00 p.m. to 9:30 p.m.


  • January 12- March 29, 2016 (One training per year)
    Tuesday and Thursday evenings – 6:00 p.m. to 9:30 p.m.

If you have further questions about becoming a volunteer at Klinic in Winnipeg, please contact Volunteer Intake at (204) 784 4006. For opportunities in Brandon please call (204) 571-4182.

Community Drop-In Counselling Program (CDCP) – Winnipeg only

Volunteers in the Community Drop-In Counselling Program provide in-person counselling to men, women and transgender people ages 13 and older on a wide variety of issues. Clients are typically seen for a one-time Drop-In session, however there are opportunities for experienced volunteers to offer short-term counselling as well.

Once Drop-In volunteers complete their training, they are asked to commit to fulfilling one 4-hour shift per month for one year. Shifts in this program are available on Monday and Wednesday from noon-4pm and 3pm-7pm, and on Tuesday, Friday and Saturday from noon-4pm. Many shifts will not have space for new people.

How to get involved:

Due to the nature of this opportunity, the Drop-In program volunteer position is for people with previous counselling experience. A minimum of two-years supervised counselling experience is required in a related social services field. We will consider employment history, post secondary field practicums, group facilitation, and volunteer experience (including our phone line services).

To build on your skills and empathy, you will receive 36-hours of training, over six weeks. Topics explored include risk assessment, crisis theory, single session approaches, suicide awareness, family violence, and mental health. While volunteers counsel independently, they consult and debrief as part of a team. If you are looking to expand your clinical experience, this is the place for you!

Due to the limited number of volunteer opportunities, Drop-In training is offered on a limited basis. No current registration is being accepted for the Drop-In Program

If you have questions regarding your eligibility, please contact the program coordinator at (204) 784-4216.