In Crisis? 
Rights and Responsibilities
Klinic is committed to the values of social justice, equity, accessibility, and care in pursuing its vision of engaged and healthy communities. On our journey towards Truth and Reconciliation and anti-oppression in all forms, Klinic will work to decolonize systems and practices with cultural humility. This document is intended to guide Klinic’s communities as we continue to offer primary care, mental health services, and community health services that advance individual wellbeing and community capacity.
Klinic recognizes that the Social Determinants of Health such as gender, race, employment, economic status, and access to food, clothing, and housing are all important factors that contribute to health and wellbeing. Klinic is committed to building partnerships that address the social determinants of health and promoting universal human rights.
The rights and responsibilities in this document are based on the Rights-Based Approach and Human Rights in Patient Care and applies to all members of Klinic’s communities equally, including, but not limited to, participants, staff, and volunteers. By respecting the rights of everyone we can continue to provide quality care and building healthy communities.
- You have the right to the best possible physical and mental health, and the responsibility to take part in your care.
- You have the right to be treated without discrimination, and the responsibility to not discriminate against others.
- You have the right to be treated with dignity and respect, and the responsibility to treat others with dignity and respect.
- You have the right to live in freedom and safety, and the responsibility to value the safety and well-being of others.
- You have the right to privacy, and the responsibility to respect and maintain the privacy of others.
- You have the right to think and speak freely in a respectful way, and the responsibility to respect the opinion of others regardless of differing views.
- You have the right to education and information, and the responsibility to ask questions and learn about your health and well-being.
- You have the right to choose the best care for you, and the responsibility to be informed of your choices.
- You have the right to fair and equitable care and compassionate treatment, and are encouraged to let someone know if at any time you feel unsafe, not well treated, or have witnessed mistreatment.
If at any time you have a question, concern, or complaint regarding the care you have received at Klinic, or have a concern about an interaction you witnessed at Klinic, please contact 204-784-4018 or email klinic@klinic.mb.ca.
To read through Klinic’s Complaint Guidelines please visit:
A 8 Complaints Policy Exhibit-1