Volunteering in the Crisis Program

Due to a very high interest in the Crisis and Sexual Assault Crisis Program volunteer opportunities, and our need to reduce training spaces during the pandemic, the wait list to participate in these programs has been temporarily closed as of July 31st, 2020.

Applicants who submitted applications before January 1st, 2020 have now all been contacted with the opportunity to attend a training group, and remaining applicants will be contacted as space becomes available. The wait list will remain closed at least until the fall of 2021.

We feel extremely fortunately to have so much interest in our volunteer program, and hope to be able to accommodate current and future applicants as soon as possible. Please watch this space for future opportunities. 


Volunteer counsellors in the Crisis Program provide telephone crisis counselling on our 24-hour Crisis Line and Manitoba Suicide Prevention and Support Line. They support our callers through dark times and help them feel connected when they are feeling alone.

Crisis Program Volunteer Requirements

Every Crisis Program volunteer needs to attend our 3-month Crisis Volunteer Training group before starting their work on our phone lines. Once applicants finish their training and move into their volunteer role, we ask for a commitment of fulfilling one 4-hour shift per week for one year. Shifts are available every day of the week from 8am-noon, 10am-2pm, noon-4pm, 2pm-6pm, 4pm-8pm, 6pm-10pm, 8pm-midnight, and 10pm-2am; however, some shifts may not have space for new people. We ask that volunteers are available to attend the same shift regularly each week.

Becoming a Crisis Program volunteer

The first step to becoming a volunteer in the Crisis Program is to fill out an application form to attend our 3-month Crisis Volunteer Training, (please note we are not currently accepting new applications; see the note at the top of this page). This training is emotional and intense. Trainees are given opportunities to develop their skills as counsellors through readings, discussions, videos, role-playing, and other experiential activities. Our training explores topics including suicide, sexual assault, family violence, trauma, mental health, intersectionality, and systematic oppression; and does so from a pro-choice, trauma-informed, LGBT2SQ+ positive, feminist perspective that focuses on empathy, safety, and choice. Trainees are encouraged to reflect on their own history and values, and are supported to grow skills that promote their own sustainability and hopefulness.

Opportunities to attend training are offered in the order that applications are received. Dates for upcoming training groups can be found below, (as they become available). When we have an opportunity available for you, you will be contacted by email at the address provided on your application form. If you are available to attend the training  group and are still interested, you will be invited to attend a 90-minute interview.

Once accepted into a training group, you are expected to attend all training sessions. Each applicant needs to provide a Criminal Record Check obtained within the past 12-months from the Winnipeg Police (for applicants living in Winnipeg), as well as apply for a Child Abuse Registry Check and an Adult Abuse Registry Check, (both of which can be obtained through Klinic, free of charge). Volunteers must be at least 18-years of age, and cannot be currently accessing ongoing counselling through any Klinic program.

If you have any questions about becoming a volunteer at Klinic, please email Volunteer Intake or call (204) 784-4006.

Upcoming Training Dates

  • To be confirmed